Maintenance of Human Resources (2023)


After reading this article you will learn about the key points for maintenance of human resources.

Maintenance function of human resource management is concerned with protecting and promoting the physical and mental health of employees. In order to achieve these objective sev­eral types of fringe-benefits such as housing, medical and, educational facilities, conveyance facilities etc. are provided to the employees.

Social security measures like provident fund, pen­sion, gratuity, maternity benefits, group insurance etc. are also arranged. Health, safety and welfare measures are designed to preserve the human resources of the organisation.

Maintenance of Employee’s Health:

This is an important function of personnel management. For this task, certain provisions are given in ‘Factory Act’, which must be strictly followed. In addition, when a new worker is appointed, he should first be medically examined to ensure that he is physically fit to perform duties. If a worker on a medical examination is not found fit, he should not be given appoint­ment, otherwise it will cause increase in labour turnover and other troubles.


Proper sanitation in factory as well as in workers colony is essentially required to be main­tained. To avoid monotony of work suitable rest pauses, recreational and cultural amenities hospital or dispensary should be made in the factory or colonies separately. All these will be conducive to health, worker’s morale will be high and they feel satisfied.

Maintenance of Employee’s Safety:

This is also an important function of personnel management. For this, some provisions are given in ‘Factory Act’; those are required to be enforced by the employer. Safety is obtained by proper inspection of plant and machinery, work place, fire protection, first-aid premises, and arranging safety education programmes.

Everyone working in the factory should know the causes of accidents and how to prevent them. If there are no accidents, large number of workers will be willing to compete for the job. Accidents discourage the workers and reduce output.

Labour Welfare:

Labour welfare is the voluntary efforts by the employers to provide best conditions of em­ployment in their own industries.


The object of introducing labour welfare scheme is to secure an improved standard of living for the workers, which results in the increase in their productive efficiency.

Labour (Personnel) welfare schemes are aimed at:

1. Making the employees healthier, sound thinking


2. To motivate people to carry out production in a better way,

3. To improve and maintain employees morale and loyalty.

4. To keep workforce in competition with other organisations,

5. To maintain better employee-employer relations.


6. To meet the social, recreational and cultural needs of the employees.

7. To reduce the labour turn-over, absenteeism.

Welfare Measures:

Welfare measures can be categorised as:

1. Economic Welfare Measures:

(a) Health services and first aid,

(b) Paid holidays, reduced hours of work,

(c) Profit sharing,


(d) Pension scheme,

(e) Insurance scheme, including group insurance,

(f) Subsidised lunch, water, electricity, and

(g) Loans on reduced rate of interest.


2. Facilitate Welfare Measures:

(a) Housing,

(b) Transport,

(c) Canteen and lunch facility,

(d) Company stores for cheaper shopping,

(e) Sale of company products on discount to employees,


(f) Educational facilities,

(g) Rest rooms,

(h) Safety measures, and

(i) Measures to reduce fatigue.

3. Recreational Measures:

(a) Games and Sports.


(b) Recreational clubs.

(c) Cultural programmes.

(d) Social get-togethers.

Maintenance of Human Relations:

Labourers in India usually belong to poor and illiterate class. The wages given to them are not sufficient to maintain them and their families properly. Their standard of living is low and they do not possess any reserves, which can be utilised during sickness and unemployment.

Their wages are not enough even to meet their daily necessities. Their diet is poor and they have to live in small houses situated in unhealthy surroundings. They cannot afford modern costly medical aid.


Now, steps are being taken by the Government, to improve the living conditions of the labourers. Laws are made to safeguard their rights. Progressive employers have realised the importance and utility by improving their lodging, providing sanitary surroundings, supply of pure water and fresh air, sufficient medical aid, better working conditions. This had resulted in remarkable increase in productive efficiency of labourers.

Main object of welfare organization is to improve the human relation. In a developing coun­try like ours human resources are the most important resources and industrial efficiency de­pends considerably upon the physical and mental efforts made by the management and labour. Employee-employer relations are mainly responsible to take the full use of physical energy, skill and mental aptitude.

Here it is important to note that it is not the economic factors only which influence the employer-employee relations but also the psychological factors. Thus in addition to wages, self-satisfaction and a sense of importance and other conditions of employ­ment also play an important role to influence the relations? It is also essential that the feelings of workers are not crushed.

If we start thinking “Industry for man and not man for industry” most of the problems will automatically be solved. Here it is also necessary to keep in mind that one can buy man’s time and physical presence at a particular place but his enthusiasm, initiative, loyalty and devotion to duty cannot be bought. These can only be carried through the good employee-employer relations.

When the worker’s economic, social and physical wants are fulfilled and he is fully satisfied and is free from worries (may be connected with family or with services), he will work hard with his full physical and mental aptitude and enthusiasm and will improve the productivity and co­operation.

Thus the ‘Human-relations’ is the key to maximum productivity for both the employer and employee. The maximum prosperity for each employee does not mean only higher wages but also the development to the state of his maximum prosperity to the employer and with maxi­mum benefits to each employee.

Factors Responsible for Human Relations:


We can summarise the important factors, which are responsible for affecting the human relations into the following categories:

1. Physiological needs.

2. Safety needs.

3. Social needs.

4. Self-realisation needs.

1. Physiological needs:


These are the necessities of food, cloth and shelter. These needs must be fulfilled so as to keep worker worriless. Workers also want a guarantee that these needs will also be met in future.

2. Safety needs:

An employee also wants security for job and protection against danger and threat.

3. Social needs:

Main social desires of a man are reputation, confidence, appreciation, independence and strength. These needs can be recognised by providing the participation of employees in the organisation.

4. Self-realisation needs:

Man always desires that he should be put to such job for which he is fit. A person will not remain happy on the post which is lower than that for which he is suitable.

Suggestion for the Improvement in Human Relations:

It is very necessary for the management to develop a climate which will motivate the em­ployees to do more and will help to achieve the satisfaction.

To improve the human relations, following suggestions are being given:

1. Proper Wages:

A worker should get sufficient wages, so as to fulfill his minimum needs. For better human relations, decent wages should be paid to the worker. This will then result in increased production and more prosperity and will thus benefit both the employer and em­ployee.

2. Special Inducement:

Fair wages satisfy only physiological needs of the employee, but to get the maximum output some incentives, in the form of promotion, bonuses etc. are necessary.

3. Mutual Trusteeship:

Mutual trust and social responsibility on the part of both labour and management reduces the conflicts and it will help in the increase of sense of cooperation.

4. Open Communication:

Exchange of views, information and feelings are very essen­tial as a means of promoting communication among various sections. These help in under­standing each other and making decisions. For this purpose Works Committee, Joint Manage­ment councils are framed having a suitable representation of labour and management.

5. Suggestion Programme:

By this scheme, employee takes live interest in the affairs of the company, specially in the matter of production. In the absence of such programme, em­ployee generally criticises the management as a whole or the departmental head and the sec­tional supervisors.

In the performance of a task, the employees may have bright ideas about the way in which the things would or could be done. If workers are given the opportunities to put these ideas forward, a valuable idea may be received. Sometimes the suggestions are of immense value. The employee giving valuable suggestion may be awarded to encourage the persons to take more interest in the scheme.

6. Human Dignity:

It is the desire of every man that he should be treated with respect and dignity. Human-dignity is the moral basis for human relations. Each individual should there­fore be recognised as a separate personality. Human-dignity cannot be wholly awarded by the management. Worker should also try himself to attend it by means of his personal growth.

Advantages of Labour Welfare:

(i) Make the employees healthier, more forward looking

(ii) Contributes for motivation and improving moral and loyalty

(iii) Interest for work is created

(iv) Helps in maintaining good industrial relations

(v) Satisfy the social, cultural and recreational needs of the employees

(vi) Reduces labour turn-over and absenteeism

(vii) Reduces relations amongst employees.

Maintenance of Personnel Records:

It is the duty of the personnel manager to evaluate periodically as to how effectively the human resources are being utilised. For exercising control over human resources, it is neces­sary to have personnel records, reports, research and audit. Personnel records include the docu­ments and files relating to the human resources of the organisation.

The record contains infor­mation on manpower plans, recruitment, selection, training, compensation, appraisal, job changes. Job applications, test scores, results of medical examination, labour turnover and absenteeism data, morale surveys, wage and salary data are some of the examples of personnel records.

These records are maintained to serve the following purpose:

(i) To provide information required for taking decisions on personnel matters.

(ii) To provide an evidence of what has taken place in the organisation.

(iii) To provide a basis for evaluating, formulating and modifying the personnel policies and programmes.

(iv) To meet legal requirements under various labour laws.

Conducting Personnel Audit:

Personnel audit implies critical examination and evaluation of policies, programmes and procedures in the area of human resource management. It should be conducted periodically to measure the effectiveness of personnel management and to determine the steps required for more effective use of human resources.

The aim of personnel audit is to determine whether the personnel policies and practices are consistent with oganisational objectives. It also aims to find out as to how effectively the personnel policies and programmes have been implemented.

Personnel audit is actual evaluation of personnel policies, programmes and results. After the completion of audit the personnel auditor submits a written report containing actual data and recommendations.

Related Articles:

  • Essay on Human Resource Management | HRM
  • 10 Characteristics of Personnel Management
  • Personnel (Labour) Welfare: Definition, Objectives and Methods | Industries
  • 4 Objectives of Human Resources Development


How do you maintain human resources? ›

7 Best Practices to Manage Your Human Resources
  1. Anticipate future HR needs. ...
  2. Manage employee competency and development. ...
  3. Take availability and competency into account when assigning employees to projects. ...
  4. Ensure your employees' workload is right.
30 Jan 2017

Why is human resource maintenance important? ›

A human resource department is also in charge of keeping employees safe, healthy, and satisfied. With proper HR management, workplace policies keep up with necessary protective measures and implementation and provide solutions to issues between team members, avoiding risk for the company and its employees.

How can we improve our human resources short answer? ›

Upgrade technology for human resource department improvement. Using big data in HR is one of the ways to improve your human resources department. Use cloud based HR systems to improve hr department. Use social media for HR to improve the effectiveness of human resource department.

What is human resource management Short answer? ›

Human resource management, HRM, is the department of a business organization that looks after the hiring, management and firing of staff. HRM focuses on the function of people within the business, ensuring best work practices are in place at all times.

What is employee maintenance in human resource management? ›

Employee Maintenance refers to the maintenance of employee master data. ] po[ allows the management of employee data such as contact information, cost involved and share of compound costs.

How do you manage resources effectively and efficiently? ›

Top 12 Resource Management Best Practices
  1. Understand which resources are in short supply and focus on them. ...
  2. Agree on a common approach to prioritizing work across shared resources. ...
  3. Embrace different ways of working across the organization and resources. ...
  4. Realize resource management is an ongoing process.

How can human resources improve productivity? ›

Some of the ways to improve productivity include working on the values within your company such as credibility, integrity, efficiency, and leadership. Another thing that an HR manager like you can do is to create an environment where everyone can work well.

Who is responsible for human resource management? ›

There is a common misconception that only the HR Department is responsible for managing human resources. Actually, it is the responsibility of both the Line Management and HR Department. Line Managers issue orders or directives in an organization, while Staff Managers issue advice in the matters related to business.

What would make human resources more effective? ›

Successful HR departments prioritize consistent payroll practices and make sure that all benefits are working for their employees. The most effective HR departments understand the role that company culture, employee development and career opportunities play in employee engagement and retention.

What are examples of human resources? ›

Human resources is the person or group of people at a company who manages all things related to its employees. This includes — but is not limited to — hiring, maintaining a budget, recruiting, managing benefits, ensuring employee satisfaction, implementing a company culture, and training new hires.

What do human resources do? ›

Human resources specialists recruit, screen, and interview job applicants and place newly hired workers in jobs. They also may handle compensation and benefits, training, and employee relations. Labor relations specialists interpret and administer labor contracts.

What are the functions of maintenance? ›

The Maintenance Function
  • To maintain.
  • Keep in existing condition.
  • Preserve, protect.
  • Keep from failure or decline.

What do you mean by human resource? ›

What is Human Resources (HR)? Human resources (HR) is the department within a business that is responsible for all things worker-related. That includes recruiting, vetting, selecting, hiring, onboarding, training, promoting, paying, and firing employees and independent contractors.

How can a business manage human resources? ›

Usually, resource managers are in charge of planning, organizing, managing, and measuring employees' work in a firm.
Five steps to check to efficient Managing your Human Resources:
  1. Understand the necessary skills.
  2. Lead & Organize team.
  3. Encourage participation.
  4. Use PMS tools.
  5. Providing feedback.

How do you manage resources strategically? ›

5 Methods for Improving Strategic Resource Management
  1. #1 See who's working where, when. A single, central tool for managing resources across every project and every team is essential. ...
  2. #2 Plan around existing commitments. ...
  3. #3 Cope with change. ...
  4. #4 Pick projects you can deliver. ...
  5. #5 Match your workforce to your workload.

What do you do in human resources? ›

What is an HR department? In simplest terms, the HR (Human Resources) department is a group who is responsible for managing the employee life cycle (i.e., recruiting, hiring, onboarding, training, and firing employees) and administering employee benefits.

What are the 7 roles of human resource management? ›

What Does an HR Manager Do? 7 Functions of the Human Resources Department
  • Recruitment and Hiring.
  • Training and Development.
  • Employer-Employee Relations.
  • Maintain Company Culture.
  • Manage Employee Benefits.
  • Create a Safe Work Environment.
  • Handle Disciplinary Actions.

What are the 5 types of human resources? ›

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  • Recruiting and Staffing. ...
  • Safety and Compliance. ...
  • Training and Development. ...
  • Talent Management.
4 Jun 2021

What are examples of human resources? ›

Human resources is the person or group of people at a company who manages all things related to its employees. This includes — but is not limited to — hiring, maintaining a budget, recruiting, managing benefits, ensuring employee satisfaction, implementing a company culture, and training new hires.

What is the most important role of HR? ›

It's no secret to human resource professionals, managers and supervisors that one of the most critical decisions facing the workplace is talent acquisition, better known as recruiting.

What is human resource management objectives? ›

Human resource management mainly denotes managing employees and recognizing their needs to maintain an optimistic work culture. Some of the objectives of HRM include accomplishing organizational goals, work culture, training and development, employee motivation, empowering employees, and team coordination.

What are the benefits of human resource planning? ›

Benefits of Human Resource Planning
  • A Better View to the business decision. ...
  • Retaining top talents. ...
  • Addressing the organization's manpower needs. ...
  • Minimum Cost. ...
  • Ensuring that the right people are hired. ...
  • Facilitating expansion programs. ...
  • Training employees. ...
  • Managing employees.
10 Mar 2020

What are three types of human resources? ›

The three major roles in human resources are; administrative, change management, and people management. Administrative tasks include hiring and monitoring of employees, managing payroll and benefits, and development of policies and guidelines.

What is human resources called now? ›

A new title has gained popularity: People Operations Leaders. More than rebranding the HR function, People Operations Leadership demonstrates a shift in how to manage the department, where focus should lie, and what the mission of the team has become.

What is the role of human resource manager? ›

Planning, coordinating, and supervising the employment of new employees are the responsibilities of HR managers. In addition to acting as a liaison between management and staff, they advise business executives on strategic planning. The role of an HR manager may be more crucial than ever in today's environment.

What is human made resource? ›

When humans use natural things to make something new that provides utility and value to our lives, it is called human-made resources. For instance, when we use metals, wood, cement, sand, and solar energy to make buildings, machinery, vehicles, bridges, roads, etc. they become man-made resources.

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