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Incident Number: 18.14fc733e.1717933867.2b2ac4c For assistance with your shipping needs, you can call us anytime at 1.800.GoFedEx 1.800.463.3339 or visit fedex.com.
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FAQs
User reports indicate no current problems at FedEx.
Is the FedEx website not working? ›
User reports indicate no current problems at FedEx
FedEx is a courier delivery services company.
Why did FedEx go down? ›
Key Takeaways. FedEx warned of slowing demand because of "volatile macroeconomic conditions," and shares sank. The package delivery giant missed earnings and revenue estimates on a drop in volume, lower fuel surcharges, reduced demand surcharges, and a shift toward less profitable services.
Why are FedEx shipments being delayed? ›
Seasonal weather events (such as severe winter storms or wildfires) and other disruptions (such as power outages, special events, and national emergencies) may occur and cause delays for inbound and outbound shipments.
Why is FedEx unable to deliver? ›
The reason could be inclement weather, a natural disaster, a vehicle issue like a flat tire, or other conditions. We work hard to deliver every package as soon as possible, so a delivery exception doesn't necessarily mean that your shipment will arrive late.
Why is FedEx tracking not updating? ›
Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it's not unusual for a shipment to go more than 24 hours without an update while it's on its way to the final destination. This is especially true during periods of long travel.
Is FedEx laying off in 2024? ›
FedEx expects the layoffs to take place over the next 18 months. It is also looking at expenses of $250 million to $375 million related to these headcount reductions. This is part of its larger plan to cut $4 billion in operating costs by the end of 2025.
Why did Amazon drop FedEx? ›
Amazon has been increasing the number of packages it delivers itself, and has already reached the point where it delivers half its own packages. By cutting off FedEx, Amazon is giving itself room to grow its own delivery revenue.
What problems is FedEx facing? ›
One of the biggest challenges that FedEx has faced in recent years is the rise of e-commerce and the increasing demand for fast and reliable delivery services. With the growth of online shopping, FedEx has had to adapt its business model to meet the changing needs of consumers.
Why hasn't my FedEx package moved in 3 days? ›
Shipments receive updates at various points in their journeys between pickup and delivery. The frequency of scans may vary and it is not unusual for a shipment that's on its way to go more than 24 hours without an update, especially during periods of long travel.
Unexpected surges in demand, shortages of raw materials, or problems at any stage in the production or transport process can cause freight delays. Global Events: Global events, like pandemics, political unrest, or natural disasters, can seriously mess up international shipping.
Should I call FedEx if my package is delayed? ›
When a shipment is delayed or there are handling issues, we may not be able to give you an exact delivery time anymore. Delivery times may change based on the type of delay and our ability to resolve it or not. For more information on your shipment, please call FedEx Customer Service.
Why is my package taking so long FedEx? ›
Operational delays occur for a variety of reasons; the following are some examples: Incorrect recipient address. Incorrect recipient postal code. Missing address information (including buzzer code or apartment number)
Why is my package not moving with FedEx? ›
Shipments receive updates at various points in their journeys between pickup and delivery. The frequency of scans may vary and it is not unusual for a shipment that's on its way to go more than 24 hours without an update, especially during periods of long travel.
What to do if package is not delivered FedEx? ›
Enter your tracking number or reference number. Select Manage Delivery, then Report Missing Package. Confirm that your recipient has checked everywhere the package might have been left by our driver and click Yes. Enter your contact information, including your name, phone number, and email address (optional).